Quality Systems, Compliance & Safety Manager

TCOM, L.P.

Columbia, MD

Pay: $118,000-$150,000/yr

Manage (plan, lead, delegate, control, organize, staff, and coordinate) and optimize the assigned Quality Systems, Compliance & Safety organization across all TCOM, L.P. facilities. Reporting to the Director/Manager of Quality & Safety, provide independent assurance that company processes conform to applicable customer, aerospace, government-contract, statutory, regulatory, and internal requirements. Partner with Quality Operations and other functions to identify risk, improve system effectiveness, and protect employees, customers, products, and mission outcomes.

**Essential Functions:**

EXERCISE LEADERSHIP FOR QUALITY SYSTEMS, COMPLIANCE & SAFETY

• Define the necessary organization structure, roles, responsibilities, authorities, and competency requirements; assign personnel activities and leadership roles.
• Lead assigned Quality Systems, compliance, supplier quality, calibration, product-safety, and occupational-safety personnel across TCOM facilities.
• Establish an ethical, open-reporting culture that supports customer focus, product safety, employee safety, and continual improvement.
• Select, coach, develop, and evaluate employees; establish objectives, succession coverage, and qualified primary and backup process owners.
• Create and lead cross-functional teams; define responsibilities, resolve conflicts, manage change, and hold owners accountable for results.

PLAN FOR QUALITY SYSTEMS, COMPLIANCE & SAFETY

• Support enterprise Quality and Safety strategic planning and translate priorities into objectives, plans, measures, resource requirements, and improvement actions.
• Identify the needs of customers, employees, regulators, government representatives, programs, suppliers, and other stakeholders and align them with TCOM objectives.
• Assess organizational strengths, weaknesses, opportunities, threats, and emerging risks; prioritize actions based on business, product, employee, and mission consequences.
• Adapt the Quality Management System and safety programs for new facilities, acquisitions, technologies, products, contracts, and business processes.
• Define system responses to applicable legal, regulatory, contractual, aerospace, defense, and government requirements.
• Ensure the customer and employee-safety voice is incorporated into applicable TCOM business processes and management decisions.

ACCOMPLISH QUALITY SYSTEMS, COMPLIANCE & SAFETY OBJECTIVES

• Develop and maintain an integrated plan for the assigned organization and ensure department and enterprise results meet established requirements.
• Ensure personnel understand the plan and possess the competence, authority, tools, and information needed to perform their responsibilities.
• Establish performance measures and trend analyses for QMS effectiveness, compliance, audits, corrective action, suppliers, calibration, product safety, and occupational safety.
• Evaluate results against objectives, identify systemic or recurring issues, and ensure risks and improvement opportunities receive appropriate action.
• Coordinate activities with Engineering, Operations, Supply Chain, Programs, Contracts, Human Resources, Business Development, Logistics, and other functions.
• Provide complete, accurate, and timely reports and correspondence; escalate significant or intractable risks to the Director/Manager of Quality & Safety.

MANAGE QUALITY-RELATED FINANCES AND RESOURCES

• Develop and manage assigned departmental budgets, labor plans, facilities, equipment, services, and capital requirements.
• Estimate direct and indirect labor, material, travel, and other costs for proposals, new work, and capital projects affecting the assigned organization.
• Apply risk, schedule, and project-management methods to plan work, set priorities, and control Quality and Safety initiatives.
• Recommend resources and capital investments needed to maintain and improve Quality Systems, compliance, calibration, and safety infrastructure.

Additional job duties include the following:

• Maintain and continually improve the enterprise Quality Management System, including policies, procedures, processes, records, and controls across applicable locations.
• Define and map applicable AS9100, ISO 9001, ISO, AS, MIL, customer, statutory, regulatory, and government-contract requirements into TCOM's management system.
• Serve as the Quality Management System management representative when designated and coordinate management reviews, required inputs, actions, and records.
• Establish and maintain a risk-based internal audit program; coordinate certification, customer, supplier, and government audits; and ensure findings are effectively resolved.
• Review proposals, contracts, purchase orders, statements of work, and new work for quality, compliance, inspection, documentation, reporting, and supplier flow-down requirements.
• Maintain productive relationships with customers, registrars, suppliers, and government Quality representatives and coordinate accurate, time