Lead QA Technician -3rd shift

Nestlé USA

Schaumburg, IL

Pay: $26/hr

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

*This position is not eligible for Visa Sponsorship.*

POSITION SUMMARY

Bring quality and food safety to life on the plant floor by coaching QA Technicians, checking documentation for accuracy, and helping teams respond quickly when a potential risk is identified. In this role, you’ll coordinate product holds and investigations, support audit readiness, and serve as a key link between Quality and Production to keep products safe, compliant, and on track. You’ll also help develop others through training, feedback, and day-to-day guidance while modeling strong safety and quality habits.

PAY:

• Pay: 26.41/hr
• Shift Differential: Additional +$1.25/hr
• Nestlé Quarterly Bonus Structure

SHIFT / SCHEDULE DETAILS

• Shift: 3rd, 10pm-6am
• Schedule: Monday - Friday with weekends included.

RESPONSIBILITIES

• Coach, guide, and support QA Technicians (including seasonal staff) to ensure consistent execution of quality and food safety practices
• Review production and laboratory documentation for completeness and accuracy; ensure timely, accurate data entry in required systems
• Manage sampling and product hold activities; lead hold investigations and corrective actions to protect food safety and quality
• Communicate quality concerns across departments, escalating issues to leadership when needed
• Support audit readiness and participate in audit preparation activities
• Conduct post-maintenance inspections and verify required preventive control documentation is completed correctly
• Serve as a liaison between Quality and Production, including stopping a production line when necessary to protect food safety and quality
• Participate in shift meetings, update/maintain controlled documentation, and help keep work areas clean and organized (including participation in scheduled cleaning/shutdown activities as required)
• Contribute to continuous improvement efforts, including root cause analysis and problem-solving related to quality and food safety issues
• Assist with translations when needed and complete other duties assigned by leadership

REQUIREMENTS

• 3+ years of experience, preferably in a manufacturing environment or laboratory setting
• High school diploma or GED preferred
• Ability to read and understand English for safety procedures, work instructions, and documenting maintenance activities clearly
• Ability to work off-shifts, weekends, overtime, and extended shifts as needed
• Physical requirements (with or without reasonable accommodation): Able to lift up to 50 lbs, move throughout your shift, varying temperatures, and work safely in loud areas and confined spaces
• Preferred:

o Experience in a lead or supervisory role

o Technical training or certifications related to quality systems

SKILLS

• Knowledge of quality processes and food safety systems, with strong attention to detail
• Clear communication skills (verbal and written) and the ability to collaborate across teams
• Ability to train, coach, and provide practical feedback to others
• Strong organization and time management skills; able to handle multiple tasks in a fast-paced environment
• Sound judgment and problem-solving skills, including participating in investigations and root cause analysis
• Comfort using common computer tools (e.g., Word, Excel, Outlook) and learning plant systems for documentation and data entry
• Discretion and professionalism, including maintaining confidentiality of recipes and accurate records

Pay: $26.41 per hour

Bonus Eligibility: Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

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