Continuous Improvement / Quality Manager

Graphic Packaging

Solon, OH

Estimated pay: Est. $29–$47/hr (market estimate, not employer-stated)

About Graphic At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. A World of Difference. Made Possible.

JOB SUMMARY

Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards. Direct the activities of suppliers, production employees, and customers to resolve quality problems and continuously improve the level of quality. Provides technical training and support to management and employees with regards to the plant’s product safety programs (HACCP, SQF, Food Defense, etc.) and Lean initiatives.

ESSENTIAL DUTIES

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RESPONSIBILITIES

Develop closed-loop quality system driven to reduce process variation and ensure plant compliance. Formulate and maintain quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers and/or CI Organization to maximize product reliability and minimize costs. Develop and implement product quality plans and procedures by overseeing gauge requirements, frequency, responsibility, and methods to ensure compliance to process and product specifications. Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure quality control over raw materials and final products. Oversee Chain of Custody Certification Program. Plan, promote, and organize training activities related to product quality and reliability. Serve as customer contact for quality issues. Represent Graphic Packaging at customer locations. Respond to, evaluate, and resolve customer complaints Track and manage customer feedback regarding quality. Direct activities, duties, and projects of QC Inspectors. Implement practices and controls to drive an effective supplier management system. Work with raw material vendors on material specifications and process/track vendor complaints Oversee new business transition. Oversee Continuous Improvement website for local plant. Manage customer specification system. Oversee trials. Create and communicate trial plans. Oversee and provide guidance in the areas of plant Functional Control / Pre-Requisite programs including pest control, operational methods, personnel practices, comprehensive Good Manufacturing Practices (GMPs), Food defense, and facility maintenance as it relates to product safety, housekeeping, and cleaning practices. Communicate observations and implements corrective actions that should be taken. Ensure plant’s compliance to 3rd party Functional Control / Pre-Requisite program requirements including HACCP, SQF, and other customer-mandated programs. Conduct annual training in HACCP, GMP’s, Food defense, and Allergens Evaluate vendor performance. Provide support in the plant’s Lean activities. Seek out cost reduction opportunities in functional areas of responsibility. Share an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork. Safe Quality Food Responsibilities: Follow all Plant rules, Processes, Hygiene, and Allergens procedures, related to production of Safe Quality Foods. Report to person of authority to record any potentially unsafe conditions which may result in unsafe foods or noncompliance to SQF related procedures. Participate in SQF Root Cause and Corrective Actions (from customer complaints, SQF audits, validation, and verification activities) as required. Follow all procedures related to producing Safe Quality Foods (SQF). Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or correct the situation Education & Experience: BA or equivalent + 6 yrs related experience, or MA + 4 yrs related experience Disclaimer The candidate must be able to perform the essential functions of the position satisfactoril