Quality Engineer

Watts Water Technologies

Blauvelt, NY

Pay: $93,000-$103,000/yr

Shift: Full time

**We’re Watts. Together, we’re reimagining the future of water.**

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support - it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

**What we do:**

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

**Scope of Position:**

This highly motivated and data-driven Quality Engineer serves as the technical quality resource for manufacturing operations and quality system improvement. The position is responsible for leading root cause investigations, driving corrective and preventive actions, improving manufacturing and supplier quality performance, supporting new product introductions, and ensuring compliance with customer, regulatory, and internal quality requirements.

Working collaboratively with Production, Engineering, Supply Chain, and the Quality Supervisor, this position utilizes data-driven decision making and continuous improvement methodologies to reduce defects, improve process capability, enhance customer satisfaction, support operational excellence and continuous improvement.

This position reports to Quality and Production Engineering Manager. This role is onsite and is based in Blauvelt, NY.

**Primary Job Duties and Responsibilities:**

• Lead investigation and resolution of product, process, supplier, and customer quality issues using structured problem-solving methodologies.
• Facilitate root cause analysis and corrective action activities utilizing 8D, 5-Why, Fishbone, FMEA, CAPA, and statistical analysis tools.
• Drive continuous improvement projects aimed at reducing defects, scrap, rework, warranty claims, and overall cost of poor quality.
• Develop and maintain quality documentation including control plans, inspection plans, PFMEAs, process flow diagrams, quality procedures, and work instructions.
• Analyze quality performance metrics and present findings, trends, and recommendations to management.
• Support supplier quality activities including supplier corrective actions, supplier audits, incoming material investigations, and supplier performance improvement initiatives.
• Collaborate with Manufacturing Engineering to establish process controls, validation plans, first article requirements, and critical-to-quality characteristics.
• Support engineering change implementation and new product introduction activities to ensure quality requirements are effectively incorporated into manufacturing processes.
• Conduct internal process, product, and quality system audits to verify compliance with Quality Management System requirements.
• Assist with customer complaint investigations and implementation of effective corrective actions.
• Ensure compliance with applicable standards and certifications including ASME, UL, CSA, CRN and customer-specific requirements.
• Provide technical guidance and quality expertise to cross-functional teams and production personnel.
• Partner with the Quality Supervisor to ensure effective deployment of inspection plans, containment actions, and quality controls on the manufacturing floor.

• Assume responsibility for other projects and duties as assigned by Quality Manager or Company management.
• Responsibility directly tied to Watts Value through Integrity, Accountability, Continuous Improvement, Transparency, collaboration, and customer focus.
• Travel Requirements: 10%

**Required Qualifications:**

• Bachelor’s degree in mechanical engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical discipline.
• 3 years of Quality Engineering experience within a manufacturing environment.
• Experience leading root cause investigations and corrective action programs.
• Strong knowledge of quality tools including PFMEA, Control Plans, SPC, MSA, CAPA, and 8D methodologies.
• Ability to interpret engineering drawings, specifications, and GD&T.
• Experience conducting internal audits and supporting external audits.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screen, and required pre-employment testing as a condition of employment.

**Preferred Qualifications:**

• Experience with ASME Code products, pressure vessels, boilers, combustion systems, HVAC equipment, or related industrial manufacturing.
• Experience with UL, CSA, CRN, and other third-party certification requirements.
• Relevant certifications or Six Sigma Green Belt certification.

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