Facilities Manager

Dutch Bros Coffee

Fresno, CA

Pay: $83,200+/yr

Shift: Full time

**Job Description**

The Facilities Manager is responsible for leading the Maintenance and Facilities team and ensuring DB Coffee Fresno Inc. locations, equipment, vehicles, warehouse operations, and facility-related assets are maintained to a high standard.

This role provides day-to-day leadership and direction to the maintenance team, prioritizes and coordinates maintenance requests, oversees preventative maintenance programs, manages vendor relationships, maintains appropriate parts and equipment inventory, and ensures work is completed safely, efficiently, and with minimal disruption to stand operations. The Facilities Manager is expected to lead by example and demonstrate sound judgment, urgency, organization, accountability, and strong communication. The Manager is expected to act in accordance with all DB Coffee Fresno Inc. policies, procedures, safety standards, and expectations.

**Roles and Responsibilities**

Responsibilities and essential job functions include, but are not limited to, the following:

• Lead, support, and oversee daily Maintenance and Facilities operations, ensuring accountability, efficiency, and quality.
• Assign, prioritize, and monitor work orders to ensure timely, accurate completion and proper documentation.
• Supervise, train, coach, and evaluate Maintenance Technicians while maintaining positive team morale.
• Schedule and oversee preventative maintenance, facility inspections, and equipment repairs.
• Identify recurring maintenance issues and implement proactive, long-term solutions.
• Coordinate with outside vendors and contractors, ensuring quality, timeliness, and cost control.
• Manage parts, equipment, tools, and warehouse inventory while minimizing unnecessary spending.
• Maintain accurate work-order records, photos, service history, and inventory within company systems.
• Maintain working knowledge of stand equipment, plumbing, electrical systems, and general repair practices; assist with troubleshooting as needed.
• Support stand remodels, new construction, equipment installations, and other facility projects.
• Enforce safety procedures, regulatory compliance, and facility cleanliness standards
• Communicate maintenance updates, timelines, and concerns to Stand Managers, Regional Managers, and HQ leadership.
• Promptly escalate major equipment failures, safety concerns, operational disruptions, and significant repair expenses.
• Respond calmly and effectively to emergencies and unexpected maintenance needs.
• Ensure professionalism, teamwork, accountability, and legendary customer service across the Maintenance team.
• Oversee the proper maintenance, organization, security, and readiness of company vehicles, tools, and equipment.

*This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time, with or without notice.*

**Physical Requirements**

The physical demands described below are representative of those required to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Ability to stand and/or walk for extended periods, potentially up to 8 hours.
• Ability to perform repetitive tasks requiring manual dexterity, including computer and keyboard use.
• Ability to receive, understand, and communicate detailed information verbally and in writing.
• Ability to maintain near and distance vision sufficient to safely perform job responsibilities.
• Ability to occasionally stoop, kneel, crouch, crawl, climb, reach, push, and pull.
• Ability to safely lift and/or carry up to 100 pounds. Lifting above 100 pounds requires appropriate equipment and/or additional team-member assistance.
• Ability to safely operate tools and equipment necessary to perform maintenance and facility-related work.

**Working Conditions**

• Work is performed in a combination of warehouse, office, stand, outdoor, and active maintenance environments.
• Position may regularly be exposed to loud noise, changing temperatures, outdoor conditions, mechanical equipment, tools, and active work areas.
• Travel between DB Coffee Fresno Inc. locations and vendor or project sites may be required.
• Schedule flexibility may be necessary to respond to urgent facility or equipment needs.

**Qualifications**

• Minimum of five years of relevant maintenance/facilities experience preferred
• Highly organized with the ability to prioritize multiple maintenance requests, projects, and deadlines.
• Strong written and verbal communication skills.
• Strong leadership, decision-making, and problem-solving abilities.
• Extensive knowledge of general repair, preventative maintenance, troubleshooting, and facility maintenance practices.
• Experience supervising or leading maintenance employees
• Experience with administrative responsibilities including spreadsheets, scheduling, work-order management, inventory, vendor coordination, recordkeeping, and reporting.
• Ability to effectively manage vendors, contractors, and ser