Senior Quality Assurance Manager
Compensation
EstimatedThe Role
Strategic Mandate & Scope
· Site quality leadership: Own the site quality and food safety agenda across all juice, dairy, sanitation and laboratory activities and serve as the principal quality advisor to site and enterprise leadership.
· Integrated systems: Build and sustain one disciplined Quality Management System while maintaining the product- and process-specific controls required for juice and dairy operations.
· Risk governance: Anticipate, assess, and communicate product, process, regulatory, supplier, and customer risks; translate findings into clear priorities and durable corrective actions.
· Organizational capability: Develop a technically strong, accountable quality and laboratory organization with clear roles, succession depth, standardized work, and effective cross-functional partnerships.
· External confidence: Represent the facility with regulators, certification bodies, customers, suppliers, and other external stakeholders with credibility and sound judgment.
Key Responsibilities
Quality & Food Safety Governance
· Lead and continuously improve the site Quality Management System and food safety programs.
· Ensure compliance with FDA, state, customer, certification, and company requirements, including preventive controls, HACCP, cGMPs, sanitation, allergens, traceability, recall readiness, and product defense. Ensure manufacturing site's Food Safety Plans / HACCP Plan are appropriate, effective, and in compliance with the FDA FSMA Preventive Controls rule
· Maintain appropriate juice- and dairy-specific process controls, records, validations, verifications, and release criteria.
· Lead regulatory, customer, certification, and internal audits; maintain audit readiness and ensure timely, sustainable closure of findings.
· Lead management review of quality performance, systemic risks, recurring deviations, and corrective-action effectiveness.
· Provide sound strategic advice to the senior leadership team to ensure that all food safety risks are well understood, and there is a clear path to address any issues or brand risks in an effective and timely manner.
· Manage key quality and food safety indicators based on process control results for the MVFF systems.
· In partnership with operation teams build action plans to drive improvement quality metrics across the dairy and juice departments.
· Provide scientific expertise and serve as a subject matter expert for programs and activities related to food safety/microbiology, regulations, and quality systems at MVFF facilities
· Ensure manufacturing site's Food Defense Plans are appropriate, effective, and in compliance with FDA FSMA Intentional Adulteration rule
Laboratory Leadership
· Oversee microbiological, chemical, physical, sensory, and environmental laboratory programs.
· Ensure scientifically sound laboratory methods, sampling, specifications, equipment controls, proficiency, data integrity, and documentation.
· Ensure timely, accurate results and escalation of out-of-specification, out-of-trend, and atypical findings.
· Optimize laboratory capability, capacity, turnaround time, and cost without compromising method integrity or compliance.
· Use laboratory and process data to identify trends, detect emerging risk, and guide preventive action.
Operational Quality & Continuous Improvement
· Partner across functions to embed quality and food safety into daily execution.
· Govern acceptance criteria for materials, processes, products, packaging, sanitation, and environmental conditions.
· Lead risk-based disposition of nonconforming materials and products, including hold, release, rework, rejection, and escalation decisions.
· Direct investigations into consumer complaints, customer concerns, process deviations, and food safety events using disciplined root cause analysis.
· Ensure corrective and preventive actions address systemic causes, include clear ownership and due dates, and are verified for effectiveness.
· Support change control, capital projects, commissioning, new product introduction, supplier qualification, and process validation from a quality and food safety perspective.
People & Culture Leadership
· Lead, coach, and develop quality and laboratory leaders and team members through clear accountabilities, technical standards, performance expectations, succession plans, and role-specific development. Build a leadership bench capable of providing resilient coverage across juice, dairy, and laboratory operations.
· Provide cross-training and development assignments that expand technical capability and ensure dependable coverage across critical quality and laboratory responsibilities.
· Promote a culture in which employees identify risk early, escalate concerns promptly, and view food safety and quality as shared operating responsibilities.
· Communicate standards and performance with clarity; influence effectively across functions and levels, including in high-pressure or ambiguous
Benefits
Estimated- Competitive salary
- Health, dental & vision insurance
- 401(k) with match
- Paid time off
- Professional development
