Service Technician - Food Service & Meat Processing Equipment

Iowa-Des Moines Supply, Inc.

Clive, IA

Pay: $65,000-$68,000/yr

Shift: Full time

**Join a 75-year industry leader serving the food service and meat processing industries!**

We supply and support the equipment, parts, and service that keep restaurants, commercial kitchens, grocery stores, and meat processing facilities operating efficiently.

We are seeking a dependable, hands-on **Service Technician with strong electrical and mechanical troubleshooting skills** to join our growing service team. This position is responsible for diagnosing, repairing, installing, and maintaining commercial food service and meat processing equipment.

The ideal candidate will have a strong background in **electrical systems, electrical troubleshooting, and mechanical repairs**, along with the ability to work independently, solve problems, and provide excellent customer service.

**Key Responsibilities**

• Diagnose, troubleshoot, service, and repair commercial food service and meat processing equipment.
• **Troubleshoot electrical systems**, including motors, switches, relays, contactors, sensors, control boards, wiring, and other electrical components.
• **Read and interpret electrical schematics, wiring diagrams, and mechanical drawings** to identify equipment issues and complete repairs.
• Use electrical testing equipment, including multimeters, to diagnose electrical faults, test components, and verify proper equipment operation.
• Perform preventative maintenance, equipment inspections, and routine service to minimize customer downtime.
• Install, assemble, test, and troubleshoot new and existing equipment.
• Identify necessary replacement parts and coordinate with the service department to ensure timely repairs.
• Respond to customer service calls, including urgent equipment breakdowns, in a professional and timely manner.
• Communicate repair findings, recommendations, and equipment concerns clearly to customers.
• Maintain accurate service records, including labor, parts used, repairs completed, and recommendations.
• Follow all company safety procedures and electrical safety practices.
• Work independently in the field while collaborating with the service team to resolve complex equipment issues.
• Build and maintain positive relationships with customers through dependable service and quality workmanship.

**Qualifications:**

**Electrical Knowledge & Experience – Strongly Preferred**

• **Hands-on experience diagnosing and repairing electrical problems in commercial or industrial equipment.**
• **Ability to read and understand electrical schematics and wiring diagrams.**
• Working knowledge of electrical components, circuits, motors, motor controls, relays, switches, and electrical control systems.
• Experience using multimeters and other electrical diagnostic tools.
• Understanding of electrical safety procedures and safe troubleshooting practices.
• Experience working with single-phase and three-phase electrical systems is highly desirable.

**Mechanical & Technical Skills**

• Strong mechanical aptitude and hands-on repair experience.
• Ability to troubleshoot mechanical equipment and identify the root cause of equipment failures.
• Experience servicing commercial kitchen equipment, food processing equipment, meat processing equipment, or industrial machinery preferred.
• Familiarity with motors, bearings, belts, gears, pumps, and other mechanical components.
• Ability to use hand tools, power tools, and diagnostic equipment safely and effectively.
• Previous field service, industrial maintenance, electromechanical repair, or equipment installation experience is a plus.

**Additional Qualifications**

• Strong problem-solving and critical-thinking skills.
• Ability to work independently and manage multiple service calls.
• Excellent communication and customer service skills.
• Dependable, organized, and detail-oriented.
• Comfortable working in a fast-paced environment and responding to urgent equipment repairs.
• Basic computer skills for documenting service calls and completing work orders.
• Valid driver's license with an acceptable driving record.
• Willingness to learn new equipment, attend manufacturer training, and expand technical knowledge.

**Why Join Our Team?**

• **Established Company:** Join a company with 75 years of experience and a strong reputation in the industry.
• **Stable Industry:** Work in the essential food service and meat processing industries.
• **Variety of Work:** Service a wide range of commercial and industrial equipment, with new challenges and opportunities to develop your skills.
• **Professional Growth:** Opportunities for manufacturer training, technical development, and career advancement.
• **Supportive Team:** Work alongside experienced professionals who are committed to quality service and customer satisfaction.
• **Competitive Compensation:** Pay based on experience, technical knowledge, and qualifications.

**Apply Today!**

If you have **strong electrical troubleshooting abilities, mechanical repair experience, and enjoy solving technical problems**