Level 3 and 4 Field Tech

Mission Critical Services

Hayesville, NC

Pay: $70,000-$120,000/yr

Shift: Full time

UPS Technician Level 3 or 4 — Iowa, West Virginia, Michigan

Company Mission Critical Services, Inc. (MCS)

Employment Type Full‑time,

Clearance Active security clearance required

About Mission Critical Services Inc

Mission Critical Services, Inc. delivers turnkey power quality, power distribution, generation, DC power, and energy storage solutions for data centers, government sites, and commercial facilities. MCS provides 24/7 service agreements, OEM partnerships, and project management to ensure uptime, safety, and efficiency.

Role Summary

The UPS Technician Level 3 or 4 installs, commissions, maintains, troubleshoots, and repairs UPS systems, battery systems, and associated mission critical power equipment.

Key Responsibilities

Install and commission UPS systems, battery banks, static transfer switches, and power distribution equipment

Perform preventive and corrective maintenance, diagnostics, and repairs using multimeters, power quality analyzers, IR cameras, and oscilloscopes

Conduct site assessments and failure analysis; recommend corrective actions and upgrades

Read and interpret electrical schematics, wiring diagrams, and technical manuals

Document service activities with accurate field service reports, maintenance logs, and test results

Follow safety and security protocols, including lockout/tagout and NFPA 70E

Provide technical support and mentorship to junior technicians

Respond to emergency outages and participate in on‑call rotations as required

Required Qualifications

Hands‑on experience with UPS systems, DC power equipment, and mission critical electrical infrastructure

Ability to read electrical schematics and use advanced diagnostic/test equipment

Strong documentation and communication skills

Knowledge of electrical codes and safety standards for high‑voltage systems

Active security clearance or ability to obtain and maintain one

High school diploma or GED required; technical certificate, apprenticeship, or associate degree preferred

Valid driver’s license and willingness to travel within assigned region

Preferred Experience

Factory training or hands‑on experience with OEMs such as Eaton, Schneider Electric, APC, Emerson, GE, Mitsubishi

Experience leading field teams or mentoring technicians

Familiarity with battery configurations, commissioning procedures, and power system integration

Compensation and Benefits

Competitive salary based on experience and level

Comprehensive benefits including medical and retirement plan

Training and certification support for OEM and safety courses

Company vehicle, tools, and equipment provided

Work Environment and Travel

Hybrid role combining on‑site field work and remote administrative tasks

Frequent travel within assigned states; occasional multi‑day assignments for major projects

Work in secure facilities requiring strict confidentiality and security compliance

Send your resume and a brief cover letter highlighting relevant UPS and mission critical experience to shelia.olander@mc.services