CDL Class A Operations Supervisor, 10:00p-7:00a, Mon - Fri & weekend rotation

Grove Transportation Services, Inc.

Hebron, KY

Pay: $26+/hr

Shift: Full time

**Why drive for Grove?**

• **Medium-sized, family owned and operated company. Our owner and management have driven for the past 36 years, and won't send our drivers out on any job they wouldn't do themselves.**
• **Pay commensurate with experience. 100% covered dental, vision, life, short and long term disability. 401k contributions. Cell phone bill reimbursement. OT after 40 hours.**
• **What you put into Grove is what you get out of it. Potential for high earnings.**
• **New, newer, and experienced drivers welcome to apply.**

At Grove Transportation Services, Inc., we have established our reputation over the past 36 years as the premier air freight and expedited carrier in the NKY region. Our goal is to provide our customers with the utmost in customer service and reliability. Our management staff offers decades of combined experience in various facets of the transportation industry. There is plenty of work to perform at Grove, and our drivers have great potential for high earnings.

**Position Overview**

The Operations Supervisor, FTL Division is responsible for assisting the Director of Operations, FTL Division with the management of safe and effective movement of cargo, supervision of driving staff, and coordination with customers, consignors, and consignees. The Operations Supervisor, FTL Division is a non-exempt, hourly position, with work hours including a standard 40-hour work week with overtime and weekends as needed.

**Supervision Received and Exercised**

The Operations Supervisor, FTL Division reports to the Director of Operations, FTL Division.

The Operations Supervisor, FTL Division exercises supervision over the team of CDL Class A drivers in this division with guidance from the Director of Operations, FTL Division.

**Responsibilities and Duties**

· Assist the Director of Operations with managing the build and assignment of daily routes and staging of equipment and cargo, coordinating with internal departments to identify opportunities for cargo consolidation to maximize revenue. Assist in making local deliveries as needed.

· Verify receipt and shipment of cargo by reviewing bills of lading, airway bills, and other related documentation to ensure appropriate storage, movement, labeling and scanning of cargo. Ensure drivers are turning in PODs in a timely manner and match up with service orders to be invoiced as directed by the Director of Operations.

· Create service orders and update systems with real time data including, driver name, dispatch time, POD information and pick up times as well as notating any accessorial charges that occur for each shipment such as detention time. Make sure all deliveries and pickups are accounted for and entered into the appropriate system.

· Assist the Director of Operations with staff scheduling, training, and performance review process at hire and throughout employment. Perform regular reviews with staff members with assistance from Human Resources.

· Monitor driver activity, ensuring logs are up-to-date, driving time is properly assigned and safety concerns are addressed.

· Report and coordinate fleet maintenance needs with Safety, IT and Compliance Manager and/or designee(s) to support proper maintenance of equipment.

· Monitor inventory of FTL specific cargo, keeping files up-to-date, communicating inventory levels with relevant internal departments and customers.

· Coordinate and perform regular and relevant customer service tasks via phone and email, building and maintaining strong customer relationships.

· Attend and participate in additional staff meetings as requested. Share in a weekend managerial rotation with FTL staff.

· Maintain ongoing communication with office staff, other departments, customers, consignees and consignors as needs fluctuate.

**Team Responsibilities and Duties**

· Employ professionalism through performance of all tasks and communication with staff, customers, and other visitors.

· Take initiative as a team player to problem-solve and assist where needed. Complete other duties as assigned by the Director of Operations, FTL Division.

· Follow TSA and other safety regulations as directed by Director of Operations, FTL Division. TSA testing and certification provided by employer and required for employment.

**Qualifications**

· Minimum two years air cargo or other logistics experience required.

· Minimum one year supervisory experience preferred.

· Valid CDL Class A Driver’s license is required. Minimum one year CDL Class A driving experience required.

· Ability to adapt to change and tactfully handle stressful situations required.

· Exceptional teamwork, communication, attention to detail, problem solving, critical thinking and integrity required.

· High school graduate or equivalent required.

· Forklift experience and/or certification required. Additional forklift training is provided by Grove Transportation Services, Inc.

· Ability to lift and carry up to 50 lbs required.

· Ability to walk, stand,