Principal Physical Security Systems Operations Specialist

Regeneron

Estimated pay: Est. $29–$47/hr (market estimate, not employer-stated)

Shift: Full time

Build our future together: This role supports the operational reliability, maintenance, and lifecycle management of enterprise physical security systems. The successful candidate will combine strong physical security systems knowledge with operations leadership, maintenance governance, vendor management, process development, and cross-functional coordination to develop a reliable and scalable support model. This is not primarily a hands-on technician position. The role will coordinate and oversee employees, contractors, vendors, and service providers responsible for maintaining critical physical security infrastructure, while establishing consistent operating practices and ensuring work is effectively planned, documented, measured, and completed. When where: Location: Rensselaer, New York, United States Work model: Onsite Monday-Friday 8:00am-4:30pm Discover your role: Systems operations and reliability: Lead and coordinate preventive and corrective maintenance activities for enterprise physical security systems. Monitor system health, recurring failures, maintenance backlog, and service performance to improve reliability and operational readiness. Standard work and governance: Develop and maintain standard work, procedures, maintenance strategies, escalation processes, and performance measures that establish consistent and sustainable operating practices across the enterprise. Leadership and resource coordination: Lead and influence internal staff, contractors, vendors, consultants, and service providers responsible for physical security systems support. Coordinate priorities, resources, schedules, and expectations across direct and indirect teams. Vendor management: Oversee third-party service providers through scope development, scheduling, execution, documentation, and performance management. Establish clear service expectations and ensure maintenance activities meet operational and documentation requirements. Maintenance and asset management: Establish governance for enterprise systems of record used to plan, schedule, track, and document preventive and corrective maintenance. Ensure asset history, completed work, identified deficiencies, corrective actions, and outstanding maintenance requirements are appropriately recorded and handled. Cross-functional coordination: Partner with Security, Facilities Maintenance, Facilities Engineering, IT, OT, Operations, and other stakeholders to coordinate maintenance activities, resolve infrastructure dependencies, establish ownership and escalation pathways, and develop sustainable O M support models. Operational integration: Coordinate the transition of approved physical security technologies into ongoing operations by establishing maintenance plans, procedures, documentation, training requirements, administrative practices, vendor support, and other requirements necessary for sustainable lifecycle support. Continuous improvement: Analyze maintenance performance, recurring failures, service-provider performance, and operational trends to identify root causes, reduce system downtime, improve maintenance effectiveness, and strengthen long-term system reliability. This role requires: Bachelor’s degree in Security Management, Engineering, Facilities Management, Operations Management, Information Technology, or a related field, or an equivalent combination of education and experience, plus 8 years (Principal level) or 10 years (Staff level) of relevant experience managing enterprise physical security systems, critical infrastructure, or similar technical operations Demonstrated experience leading and supervising direct and indirect staff, including employees, contractors, vendors, consultants, or service providers Experience developing and managing preventive and corrective maintenance programs, standard work, operating procedures, escalation processes, and performance measures for critical systems Strong experience with Software House access control systems, including P2000 and C*CURE 9000, as well as enterprise Video Management Systems (VMS) and their supporting infrastructure Experience supporting hardware- and software-based interlock systems, manway turnstiles, and other high-security access-control mechanisms, with an understanding of their operational, maintenance, and lifecycle support requirements Demonstrated experience using CMMS/EAM or comparable enterprise systems of record to schedule, track, govern, and document maintenance activities. Experience with Blue Mountain Regulatory Asset Manager or a comparable platform is preferred Strong vendor-management experience, including scope development, service expectations, performance management, work coordination, and maintenance documentation Demonstrated ability to coordinate across Security, Facilities, Engineering, IT, OT, Operations, and other technical organizations to resolve complex operational issues and establish sustainable support practices Experience supporting physical security systems in pharmace