Residential Appliance & Refrigeration Field Technician
Compensation
The Role
Residential Appliance & Refrigeration Field Technician
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Requisition: 1022367BR
A day in this role
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Start your morning with your route and a stocked company vehicle. You’ll head into the Truckee, CA area to troubleshoot, repair, and maintain essential household appliances—refrigerators, washers, dryers, dishwashers, and microwaves. Every stop is a fresh puzzle to solve, and every fix keeps a home running smoothly. You’ll communicate clearly with customers, recommend helpful solutions to protect their homes, and keep parts and paperwork organized with a mobile app that cuts the admin burden.
What you’ll tackle
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- Travel to multiple homes daily to diagnose and repair a range of major appliances with care and efficiency.
- Deliver a top-tier customer experience at every visit.
- Offer helpful add-on services or products that keep households clean, comfortable, and protected.
- Keep your van and parts inventory tidy and well managed.
- Pitch in with additional duties as needed.
What you bring
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- High school diploma or GED.
- EPA Type I or Universal certification.
- Hands-on mechanical aptitude and comfort with diagnostic and repair tools.
- Background repairing multiple home appliance types is preferred.
- Commitment to following procedures that ensure quality workmanship.
- Smartphone proficiency, including ordering parts on the go.
- Successfully pass a background & drug screen
- Valid driver’s license in the state(s) where you work.
- Willingness to travel extensively—up to 100%—with flexibility for variable hours and required overtime.
- Ability to read and apply technical documentation to solve problems and complete tasks.
- Strong verbal and written communication; ability to read, write, and speak English.
- Physical capability to routinely lift/carry/push/pull up to 20 lbs; frequently 50 lbs; occasionally 100 lbs.
- Ability to continuously reach outward, handle and finger objects, stand, walk, sit, and use a keyboard.
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl; occasionally reach above shoulder.
- Ability to drive an automatic transmission vehicle.
Pay and benefits
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- Hourly base: $18–$30, depending on experience, certifications, and location.
- Medical, dental, vision: comprehensive coverage under the Transform Health and Welfare Plan, plus up to $4,000 annually (prorated) in an employer-paid subsidy toward dependent-tier medical coverage.
- 401(k) match: 100% match on the first 3% of salary you contribute (pre-tax).
- More ways to earn: additional performance bonuses and sales incentives throughout the year.
- Year-round workload: large product range and cross-training keep schedules steady.
- Expert training: best-in-class instruction from Sears Technical Institute.
- Peer mentoring: onboarding buddy and ongoing mentorship to accelerate your growth.
- Career advancement: multiple pathways to progress; average team tenure is over 12 years.
- Tools provided: company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app to reduce paperwork and provide technical support.
Role logistics
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- Work-In Location: 25905: CALIFORNIA - REMOTE (Pacific)
- Work-In City/State/ZIP: Truckee, CA 96161
- Travel Requirements: Road Warrior (75% or more); ability to travel up to 100% as needed
- Job Function: Repair/Installation
- Experience: 1–2 years
EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.
Benefits
Estimated- Competitive pay
- Health insurance
- Paid time off
- Growth opportunities
