Quality Manager Assurance & Food Safety

EVERYTABLE, PBC

City of Industry, CA

Pay: $115,000-$145,000/yr

QUALITY MANAGER

• Food Safety & Quality Systems

Department

• Quality Assurance / Food Safety

Reports To

• Vice President of Operations, General Manager, or President

FLSA Status

• Exempt

Position Summary

The Quality Manager is responsible for the development, implementation, verification,

and continuous improvement of the company's Food Safety and Quality Management

Systems. This position serves as the designated Quality leader for the facility and

provides authority and oversight for food safety, regulatory compliance, product quality,

sanitation effectiveness, environmental monitoring, supplier management, traceability,

recall preparedness, and continuous improvement initiatives.

The Quality Manager ensures compliance with applicable FDA regulations, including

Current Good Manufacturing Practices (cGMPs), Preventive Controls for Human Food

(21 CFR Part 117), and customer requirements. The position has the authority to place

products on hold, stop production for food safety concerns, and release finished

products.

Essential Duties and Responsibilities

Food Safety & Regulatory Compliance

• Serve as the Preventive Controls Qualified Individual (PCQI) or oversee PCQI

activities.

• Develop, implement, review, and maintain the Food Safety Plan.
• Lead hazard analyses and reassessments.
• Manage preventive controls, monitoring, verification, validation, and corrective

action programs.

• Ensure facility compliance with FDA regulations, FSMA requirements, customer

standards, and company policies.

• Maintain readiness for FDA inspections, customer audits, and third-party

certification audits (if applicable).

• Interpret regulatory requirements and communicate compliance obligations to

facility management.

• Serve as primary contact during regulatory inspections and food safety

investigations.

Quality Management Systems

• Develop, implement, and maintain:

QUALITY MANAGER

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• Quality Management Systems (QMS)
• Food Safety Management Systems (FSMS)
• SOPs
• SSOPs
• GMP programs
• Document Control Programs
• CAPA Programs
• Environmental Monitoring Programs
• Product Hold and Release Programs
• Calibration Programs
• Ensure all quality and food safety documentation remains current, controlled,

and audit ready.

Ready-to-Eat Food Safety Programs

• Establish and oversee environmental monitoring programs for pathogen control.
• Evaluate sanitation effectiveness through environmental and operational

verification activities.

• Review microbiological testing results and initiate corrective actions where

required.

• Lead investigations associated with pathogen findings, product deviations, and

food safety incidents.

• Ensure hygienic zoning and preventive controls appropriate for RTE food

operations.

Supplier Quality and Ingredient Approval

• Manage Approved Supplier Program.
• Evaluate supplier performance through risk assessments, questionnaires,

certificates, audits, and documentation review.

• Approve raw materials, ingredients, packaging materials, and service providers.
• Conduct supplier corrective action activities as necessary.

Product Quality Oversight

• Establish quality specifications for raw materials, work-in-process products, and

finished goods.

• Review and approve finished product release decisions.
• Investigate nonconforming products and quality deviations.
• Perform root cause analysis using appropriate problem-solving methodologies.
• Implement corrective and preventive actions to eliminate recurring issues.

Recall and Traceability

QUALITY MANAGER

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• Maintain company Recall and Crisis Management Programs.
• Lead mock recalls and traceability exercises.
• Coordinate food safety incident investigations.
• Manage product withdrawal and recall activities when required.
• Ensure complete traceability of ingredients, packaging, work-in-process, and

finished products.

Audit Management

• Plan and execute internal audits.
• Coordinate third-party, customer, and regulatory audits.
• Develop action plans for audit findings and verify completion.
• Report audit outcomes and trends to executive leadership.

Customer and Consumer Affairs

• Investigate customer complaints and consumer issues.
• Conduct trend analysis of complaints and quality incidents.
• Develop corrective actions and communicate findings appropriately.
• Act as primary liaison with customer quality representatives.

Leadership and Personnel Development

• Supervise Quality Assurance Technicians, Quality Supervisors, Sanitation

personnel, and laboratory staff as assigned.

• Recruit, train, coach, mentor, and develop department personnel.
• Conduct performance evaluations and establish employee development plans.
• Promote