Maintenance Technician
Compensation
The Role
Qualifications
- Two or more years of general facilities maintenance, building maintenance, apartment maintenance, construction, or related hands-on experience preferred.
- Working knowledge of routine plumbing, electrical, carpentry, drywall, painting, doors, locks, hardware, furniture, fixtures, and basic equipment troubleshooting.
- Experience safely using hand tools, power tools, ladders, meters, testing devices, and maintenance equipment appropriate to assigned work.
- Basic computer and mobile-device skills, including email, photographs, electronic work orders, inspection forms, and maintenance records; experience with MaintainX is a plus.
- Valid Arizona driver’s license and acceptable driving record required for travel between GRM properties and operation of authorized vehicles.
- Willing to participate in scheduled after-hours, weekend, and emergency on-call coverage.
- Bilingual English/Spanish is a plus.
Physical & Mental Demands
- The population GRM serves is frequently in crisis, which may include exposure to trauma, conflict, illness, behavioral-health concerns, and emotionally difficult situations.
- Must maintain professional boundaries, sound judgment, confidentiality, and a calm, compassionate presence.
- GRM recognizes the impact of compassion fatigue and promotes self-care and sustainable leadership.
- Frequent standing, walking, bending, kneeling, crouching, reaching, climbing, balancing, grasping, and working with hands overhead.
- Lift, carry, push, and pull objects weighing up to 50 pounds independently; use assistance or material-handling equipment for heavier or awkward loads.
- Climb and work from ladders and approved elevated surfaces; work in mechanical rooms, storage areas, tight spaces, and other building environments as assigned.
- Work indoors and outdoors in heat, cold, rain, dust, noise, odors, and wet conditions, and around cleaning chemicals, tools, machinery, and building systems.
- Wear required PPE and follow precautions when entering occupied spaces or interacting with individuals who may be ill or contagious.
- Safely prioritize routine, urgent, and emergency work while maintaining attention to detail and accurate documentation.
- Respond calmly and professionally to changing conditions, service interruptions, guest concerns, and after-hours calls.
- A flexible schedule may occasionally be required to support the team.
Responsibilities & Duties
The Maintenance Technician performs routine multi-trade maintenance, preventive maintenance, inspections, repairs, room turnovers, and emergency response across GRM properties. This position helps keep buildings, grounds, equipment, and guest spaces safe, functional, clean, and ready for use, while documenting work and escalating specialized or licensed repairs appropriately.
General Activities
Work Orders and Preventive Maintenance
- Receive, review, prioritize, and complete assigned work orders within established response and completion expectations.
- Document labor, materials, findings, repairs, photographs, follow-up needs, and completion details accurately in MaintainX or the designated system.
- Perform scheduled preventive maintenance and inspections on buildings, rooms, doors, plumbing fixtures, lighting, appliances, equipment, and other assigned assets.
- Identify recurring failures, deferred maintenance, safety concerns, and replacement needs, and communicate recommendations to the Maintenance Manager.
- Keep occupants and requesting departments informed when work affects access, utilities, schedules, or normal operations.
General Building Maintenance and Repairs
- Perform routine repairs involving faucets, toilets, drains, supply lines, valves, dispensers, and minor leaks; promptly isolate and report larger plumbing failures.
- Replace lamps, ballasts or drivers, switches, receptacles, covers, batteries, and similar components when trained and authorized; escalate electrical work requiring a licensed electrician.
- Repair and maintain doors, closers, hinges, locks, handles, cabinets, shelving, furniture, wall protection, ceiling tiles, and other building hardware.
- Complete basic carpentry, drywall patching, caulking, painting, touch-up, mounting, assembly, and minor finish repairs.
- Troubleshoot appliances, laundry equipment, kitchen equipment, coolers, and other facility equipment at a basic level; coordinate specialized service when needed.
- Support HVAC and refrigeration maintenance by completing assigned visual checks, filter changes, cleaning, and basic tasks; refer refrigerant, control, electrical, or advanced mechanical work to qualified personnel.
- Assist with landscaping, exterior upkeep, irrigation checks, signage, fencing, gates, sidewalks, drains, and weather-related needs as assigned.
- Do not perform work requiring a license, certification, specialized authorization, or training the employee does not possess.
Rooms, Campus Readiness, and Special Projects
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Benefits
Estimated- Competitive pay
- Health insurance
- 401(k)
- Paid time off
- Overtime available
- Safety training provided
