FSQA Program Compliance Specialist

Home Chef

Chicago, IL

Estimated pay: Est. $44–$62/hr (market estimate, not employer-stated)

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. The FSQA Program Compliance Specialist supports Home Chef’s Food Safety Quality Management Systems by ensuring compliance programs, audit readiness activities, and food safety documentation are consistently executed across all facilities. This role focuses on maintaining SQF program compliance, supporting corrective and preventive action (CAPA) processes, managing compliance reporting, and driving continuous improvement initiatives across the FSQA network. The FSQA Program Compliance Specialist partners closely with Site FSQA teams, Operations, Customer Service, and cross-functional stakeholders to monitor compliance performance, support audit preparedness, analyze customer complaint trends, and maintain food safety and quality documentation systems. This role also supports annual calibration programs, Tempo project rollouts, and network-wide FSQA compliance initiatives. Detailed Responsibilities Program Compliance Audit Readiness: Support implementation, maintenance, and continuous improvement of the Home Chef Food Safety Quality Management System across all facilities. Support annual third-party audits and maintain SQF program documentation, including food safety fundamentals and food safety plans. Partner with Site FSQA Managers, Operations, and key stakeholders to ensure compliance with Home Chef FSQA programs and regulatory requirements. Support execution of internal audit programs and ensure timely completion of corrective and preventive actions (CAPAs). Track, monitor, and report on network compliance metrics, audit findings, and corrective action effectiveness. Support audit readiness activities, compliance documentation management, and continuous improvement initiatives across the network. CAPA Management Continuous Improvement: Participate in root cause analysis investigations and support implementation of corrective and preventive actions related to food safety and quality issues. Monitor compliance performance trends and identify opportunities for process improvement through data analysis and evaluation of recurring issues. Support site error rate discussions and provide recommendations to improve FSQA program effectiveness. Collaborate with Site FSQA teams and Operations partners to support FSQA management reviews and verification activities. Customer Complaints Trend Analysis: Analyze FSQA data and trends including customer complaints, illness trends, hold management, environmental monitoring, Tempo reporting, and receiving data. Support customer complaint management processes and reporting through Tempo, Core FM, and related systems. Provide reporting visibility and recommendations to management when unacceptable FSQA trends or risks are identified. Document Control Program Support: Support document control processes to ensure compliance records, SOPs, forms, and FSQA documentation are maintained and audit ready. Coordinate annual equipment calibration tracking and follow-up activities across facilities. Support rollout and implementation of Tempo projects, FSQA program updates, and compliance initiatives. Maintain compliance trackers, reporting tools, and supporting documentation related to FSQA programs. Training Cross-Functional Support: Support development and maintenance of FSQA onboarding and training materials for FSQA and QC team members. Maintain site FSQA training trackers and support compliance-related training initiatives. Collaborate with Customer Service, Site FSQA teams, and Operations to support network FSQA objectives and continuous improvement efforts. Assist with special projects, labeling needs, and cross-functional FSQA initiatives as needed. General Responsibilities: Follow facility GMPs and help enforce policies throughout the facility. Support the efforts of the company to maintain our food safety system (SQF) and quality programs. Maintain compliance documentation and support audit readiness across all facilities. This position requires 25% travel Qualifications The