Maintenance Coordinator

American Leasing and Management

Beaumont, TX

Estimated pay: Est. $27–$44/hr (market estimate, not employer-stated)

Shift: Full time

**Job Overview**

American Leasing and Management is the property management company serving clients in East Texas and Southeast Texas. We manage single-family homes, condos, and mobile home parks for property owners. We are growing and building a dedicated support team. We are hiring our first dedicated Maintenance Coordinator. You will own maintenance from the moment a resident submits a request until the job is closed and the invoice is verified. You will be the main point of contact for residents and vendors on maintenance.

**Duties**

• Work Order Intake: Receive maintenance requests by portal, phone, and email, create AppFolio work orders, and set priorities.
• Vendor Dispatch: Assign approved vendors within owner spending limits, confirm appointments, and follow up until the work is done.
• Emergency Response: Dispatch urgent repairs within 2 hours, including after-hours coverage on a rotation.
• Resident Communication: Keep residents updated on scheduling, delays, and completion.
• Job Closeout: Verify completion with photos and resident confirmation, and match vendor invoices to work orders in AppFolio.
• Make-Readies: Schedule and track vacant home repairs, cleaning, and turnover work so homes are rent-ready within 14 days.
• Vendor Management: Onboard vendors, track insurance documents, and report on vendor quality and responsiveness.
• Preventative Maintenance: Keep a calendar of recurring services and storm-season vendor readiness.

**Qualifications**

• One or more years of property management maintenance coordination experience is preferred.
• Working knowledge of residential repairs (plumbing, HVAC, electrical, roofing, appliances) to triage requests and review estimates.
• AppFolio experience is strongly preferred. VPM Academy maintenance certification is a plus.
• Strong organization and follow-through across a high volume of open jobs.
• Clear, professional spoken and written English for daily phone, text, and email communication.
• Good judgment working within spending limits and knowing when to escalate.

**Schedule, Setup, and Pay**

• Full-time, Monday-Friday, 8:00am-5:00pm
• Rotating availability for urgent after-hours and weekend calls
• Pay: Hourly, based on experience

Expected hours: 40.0 per week

Benefits:

• Paid time off

Work Location: In person