Quality Assurance Supervisor

Nutlicious, Inc.

Sandpoint, ID

Pay: $55,000-$75,000/yr

Shift: Full time

Department: Quality Assurance

Location: Nutlicious

Classification: Exempt

Employment: Full-Time

Shift: Full-Time, Day Shift (with flexibility for audits, incidents, sanitation, training, and production coverage)

Reports to: GM / Senior QA Manager

Functional reporting: Senior Quality Assurance Manager

Supervisory duties: As assigned

Travel: Minimal

ABOUT US

We are the largest processor and marketer of hazelnuts in the United States. Our company has a rich history of innovation and excellence in the hazelnut industry. We are proud to say that our founders aimed to secure great financial returns for farm families by working with local growers. Our company’s commitment to the community, sustainability, and ethical practices have been a standard of our operation. We are a local, family-owned company, and we keep that family atmosphere at our core. Global reach. Zero drama and a great team!

About the Role

The QA Supervisor leads the development, implementation, maintenance, and continuous improvement of the Nutlicious SQF System. The position ensures that food-safety controls are practical, documented, verified, and consistently followed across receiving, storage, processing, packaging, sanitation, and shipping. The QA Supervisor has direct access to site management and the authority to escalate risks, place product on hold, stop affected operations, and require corrective action when food safety, legality, quality, or SQF certification may be compromised.

The QA Supervisor Responsibilities Include:

SQF System Leadership

• Serve as the designated site SQF Practitioner and primary site contact for the SQF certification body and SQF-related customer audits.
• Develop, implement, maintain, review, and improve the SQF System so it reflects current products, processes, equipment, regulatory requirements, customer requirements, and actual plant practices.
• Maintain the site certification scope and coordinate timely responses to SQF nonconformities, surveillance activity, certification changes, and required system updates.
• Report SQF System performance, significant risks, audit results, verification findings, resource needs, and improvement priorities to senior site management.
• Coordinate with the designated backup SQF Practitioner and ensure coverage, competency, and access to current records during absences.

Food Safety Plans and Preventive Controls

• Lead or actively support the site food-safety team in developing, validating, implementing, and reassessing HACCP-based food-safety plans and applicable preventive controls.
• Ensure hazard analyses address biological, chemical, physical, allergen, radiological, and economically motivated adulteration risks appropriate to Nutlicious products and processes.
• Verify that critical limits, preventive-control parameters, monitoring activities, corrective actions, validation evidence, and verification records remain scientifically and operationally sound.
• Evaluate changes to ingredients, suppliers, formulations, labels, packaging, equipment, utilities, processes, rework, sanitation, and facility layout before implementation.

Verification, Audits, and Corrective Action

• Maintain the annual verification schedule, including internal audits, GMP inspections, record reviews, traceability exercises, mock recalls, vulnerability reviews, and program effectiveness checks.
• Lead investigations of deviations, audit findings, complaints, holds, pathogen or environmental findings, foreign-material events, allergen concerns, and other food-safety or quality incidents.
• Ensure corrections and corrective and preventive actions identify defensible root causes, responsible owners, due dates, verification activities, and documented effectiveness checks.
• Trend findings, complaints, foreign material, microbiological data, sanitation results, supplier performance, holds, and recurring deviations to identify systemic risk.

Program and Record Control

• Maintain controlled procedures, specifications, forms, registers, risk assessments, plans, and records required by the SQF System.
• Ensure current documents are approved, available at points of use, protected from unintended change, and removed or clearly identified when obsolete.
• Oversee or verify key prerequisite programs, including supplier approval, allergen control, sanitation, environmental monitoring, pest prevention, calibration, preventive maintenance, foreign-material control, food defense, food fraud, traceability, product release, and crisis management.
• Confirm that product disposition and positive-release decisions are documented and that held product remains controlled until formally released, reworked, redirected, or destroyed.

Training and Food Safety Culture

• Identify role-based training needs and maintain a documented training program covering SQF, GMPs, food safety, allergen controls, sanitation, monitoring duties, and other assigned responsibilities.
• Verify employee competency through obs