Quality Manager - Chicago

Bureau Veritas

Chicago, IL

Estimated pay: Est. $30–$42/hr (market estimate, not employer-stated)

Shift: Full time

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A WORLD LEADER IN TESTING

, INSPECTION &

CERTIFICATION SERVICES

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Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, gender identity, genetics, status as a protected veteran, or any other non-job-related characteristics.

This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.

City: Chicago

State: Illinois

Job Summary:

The Quality Manager oversees the quality assurance function for building automation systems (BAS), industrial control systems, PLCs, SCADA systems, and instrumentation across the full project lifecycle. This role provides leadership and oversight to ensure compliance, manage QA teams and processes, and drive consistent quality standards across multiple projects or a portfolio.

CORE Essential Duties and Responsibilities

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Strategic & Process Management

• Develop and establish controls QA policies, procedures, and standards across the organization or project portfolio, including creating quality management frameworks aligned with ISO 9001, industry standards, and client requirements.
• Define inspection protocols, testing methodologies, and acceptance criteria to support quality execution.
• Establish quality metrics, KPIs, and performance benchmarks.
• Manage quality budgets and resource allocation.

Team Leadership & Oversight

• Indirectly or directly supervises QA personnel, including specialists, technicians, and inspection staff, by assigning and prioritizing QA activities across multiple projects, providing technical guidance and mentorship, and conducting performance reviews and professional development planning.
• Ensure staff competency and certification maintenance.

Audit & Compliance Management

• Conduct internal audits of QA processes and compliance adherence and review audit findings from QA specialists, including managing corrective action tracking.
• Ensure regulatory compliance (OSHA, industry codes, client requirements).
• Maintain quality documentation systems and records management and prepare compliance reports for management and clients.

Design & Documentation Governance

• Establish document control procedures for controls drawings, sequences, and submittals.
• Approve design review participation and constructability assessments.
• Ensure traceability between specifications and field implementation.

Quality Metrics & Continuous Improvement

• Analyze quality trends, defect patterns, rework costs and benchmark against industry standards and best practices.
• Lead root cause analysis investigations for significant non-conformances.
• Develop and implement corrective and preventive action (CAPA) programs.
• Present quality performance to senior management and clients.

Vendor & Supplier Management

• Qualify control system vendors and equipment suppliers and establish supplier quality requirements and acceptance criteria.
• Review incoming inspection reports and supplier performance data.
• Manage supplier corrective actions and quality agreements.

Project Quality Planning

• Develop project-specific Quality Assurance Plans (QAPs).
• Define inspection and testing schedules aligned with project phases.
• Allocate QA resources based on project complexity and risk.
• Establish acceptance criteria and punch list procedures.

• Delivers outstanding customer service through timely response and proactive solutions to client and stakeholder needs.
• Protects operations by maintaining confidentiality of company information; use of professional discretion and judgment is required.
• Demonstrates BV’s guiding principles in support of the company’s strategic goals.
• Follows all documented policies, Standard Operating Procedures, and Work Instructions in support of BV’s quality standards and strategic initiatives.
• Maintains a safe and clean work environment in accordance with all procedures, rules, and regulations.
• Must be able to meet the physical demands of the job.

Quality Manager – Controls specialized:

• Develop and implement controls QA procedures, inspection protocols, and testing standards.
• Assign inspections, testing, and documentation activities.
• Conduc