General Manager

DUFFY'S SPORTS GRILL

Port Saint Lucie, FL

Estimated pay: Est. $18–$27/hr (market estimate, not employer-stated)

Shift: Full time

**General Manager Job Description**

**Reports to: Regional Manager**

***Job Summary:*** Responsible for planning, directing, and coordinating all operations and personnel management. Ultimately responsible for the restaurant’s financial performance and compliance with Duffy’s brand, employment handbook and health and safety standards.

***Major Areas of Responsibility:***

• Complete knowledge of all expectations of the Manager and AGM/Sr. AGM position.
• Advanced P&L Involvement.
• P&L variance report/Corp vs. store P&L.
• Identifying problem cost areas and managing solutions.
• Long term profitability improvement.
• Budgeting and forecasting.
• Advanced food knowledge and recipe compliance.
• Food cost expert.
• Develop positive relationships with FOH and BOH staff and managers.
• Write prep lists.
• Sysco ordering and receiving.
• Proactively manage FOH and BOH labor.
• Recipe compliance.
• Knowledge of declining budget.
• Direct local store marketing initiatives.
• Prepare for and participate in manager meetings.
• Create manager schedules.
• Coaching, counseling, and terminations.
• AGM, AM, and/or Team player annual reviews.
• Manage and develop all store level managers.
• Teach Core Beliefs.
• Manage HR issues.
• Onboarding compliance.
• Complete and turn in payroll.
• Train and mentor, all managers.
• Orientation of all new hourly staff members.
• Responsible for all FOH training.
• Complete knowledge of the General Ledger.
• Knowledge of accounts and approved vendors.
• Bar management.
• Liquor inventory and ordering.
• Maintain a budgeted food and beverage cost.
• Knowledge of increasing bar sales.
• Produce cost effective specials.
• Enter all invoices.
• Write bartender schedules.
• Keep marketing material current.
• Menu spec compliance.
• Knowledge of Health Inspections.
• Understand Ecosure goals.
• Maintain a positive attitude and professional approach to coworkers and customers.
• Understand ***S****pecific* ***M****easurable* ***A****chievable* ***R****elevant* ***T****ime-bound* (SMART) goals.

***Qualification Standards***

• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Social Orientation — Job requires preferring to work well with others rather than alone.

***Essential Functions***

• Stand for long periods of time.
• Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
• Repeat the same movements.
• Walk or stand for long periods of time.
• See details of objects that are less than a few feet away.
• See details of objects that are more than a few feet away.
• See differences between colors, shades, and brightness.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Keep your hand and arm steady while moving.
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
• Bend, stretch, twist, or reach out their body.
• Be physically active for long periods without getting tired or out of breath.
• Focus on one source of sound and ignore others.
• Hear sounds and recognize the difference between them.
• Use muscles to lift, push, pull, or carry heavy objects.
• Use muscles for extended periods without getting tired.
• Determine the distance between objects.
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
• React quickly using hands, fingers, or feet.
• Add, subtract, multiply, or divide quickly and correctly.
• Multitasking different work activities and shifting attention from one task to another.
• Heavy lifting up to 40 lbs.
• Occasionally exposed to toxic or caustic chemicals.
• Occasionally exposed to extreme cold and/or heat (non-weather).
• Perform tasks for a prolonged period of time on a computer and computer keyboard.
• Available to work days, nights, weekends, and holidays.