QA Supervisor

ALPLA

Iowa City, IA

Estimated pay: Est. $21–$30/hr (market estimate, not employer-stated)

Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more.

As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed.

At ALPLA, we invest in our people, promote from within, and foster a culture focused on safety, teamwork, innovation, and continuous improvement. From apprenticeship programs and technical training to leadership development opportunities, ALPLA is committed to helping employees build long-term careers.

**What You Can Expect from ALPLA**

• Competitive pay and comprehensive benefits
• Medical, dental, and vision coverage
• 401(k) with company match
• Childcare and dependent care savings programs
• Paid vacation and holidays
• Company-paid life, short-term, and long-term disability insurance
• Tuition reimbursement and educational assistance programs
• Career growth and advancement opportunities
• Employee recognition programs
• Hands-on training and professional development
• A stable, growing company committed to sustainability

**Ready to Build Your Future?**

Join a team where your contributions matter, your development is supported, and your career can grow with a global industry leader.

Apply today and discover what a career at ALPLA can offer.

**What Will You Enjoy Doing**

**Quality System**

• Supports audit readiness activities for internal, customer, certification and regulatory audits; including preparation of records, coordination of site activities, and follow-up of assigned corrective actions.
• Supports the Quality Manager in the collection, verification and timely submission of monthly quality and food safety data in accordance with corporate regional and corporate requirements
• Ensures accurate execution and maintenance of site-level quality records; assists in the implementation and sustainment of quality system procedures within daily operations
• Serves as deputy to the Quality Manager; capable of independently completing critical audit support activities and required quality system reporting during the Quality Manager’s absence.

**Quality Control**

• Leads execution of production quality control activities to ensure compliance with regulatory, internal and customer specifications
• Prepares and issues customer mandated quality documentation (e.g., COAs)
• Coordinates product testing, data collection, data integrity and rework management activities
• Maintains calibration status and availability of quality test equipment
• Supports product and equipment qualification activities (AQP)
• Ensures testing and inspection activities are performed using current, controlled documentation
• Ensures all personnel performing quality testing on the production floor are trained and qualified
• Supports supplier quality issue management and follow-up

**Laboratory Management**

• Ensures all personnel performing quality testing within the quality lab are trained and qualified
• Leading the Quality Team (when serving as the highest-ranking quality leader on site

o Regularly scheduled quality staff meeting

o Ensures team works together as efficiently as possible

o Assesses training needs of quality techs and ensures execution of training

• Managing the Quality Team (when delegated by the Quality Manager)

o Responsible for time and attendance tracking for the quality techs

o Performs disciplinary actions for quality techs

o Performs annual performance evaluations for quality techs

**Customer Relationship Management**

Supports the customer complaint management process, including use of required reporting systems (CCH), coordination of root cause analysis activities and documentation management.

**What Makes You Great**

**Performance Metrics:**

Performance is evaluated based on the effectiveness of the site Quality Management System and Quality Control program in meeting internal standards as well as customer and regulatory requirements. Additional considerations include audit performance and effective execution of site leadership responsibilities for quality team. Emphasis is placed on maintaining a compliant, reliable quality system and effective customer relationship management. KPIs include but are not limited to:

• Successful completion of internal, customer, and certification audits; including timely closure of findings
• Customer complaint performance, including severity, recurrence, RCA quality and closure timeliness
• Effectiveness of the site quality control program, including data integrity, calibration compliance and rework management
• Timeliness and accuracy of required quality and food safety reporting

Training and quali