Manager of Maintenance

Middlesex Water Company

Millsboro, DE

Pay: $84,000-$1,250,000/yr

Shift: Full time

**Maintenance Manager**

**Are we RIGHT for you?**

The word RIGHT stands for what we

VALUE

Respect, Invest, Growth, Honesty and Teamwork.

**Why join our team?**

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition reimbursement, employee assistance program, and more.

To learn more, please visit www.middlesexwater.com/tidewater-utilities

**Position Summary**

The Maintenance Manager supervises and coordinates maintenance activities for Tidewater Utilities, Inc. buildings, fleet vehicles, construction equipment, and treatment plant equipment. These activities are coordinated with other departments, outside agencies, and provided direct and indirect of maintenance staff. Reports to the Director of Production and Maintenance and may assume the duties and responsibilities of the Director, for the Maintenance Department in his absence.

**Work Performed:**

**Regulatory Compliance & Safety**

• Under the direction of the Director, monitor, implement, and maintain enterprise-wide Standard Operating Procedures (SOPs), policies, OSHA requirements, and other regulatory standards to ensure organizational compliance.
• Contribute to the development and maintenance of contingency plans, emergency response plans, and enterprise policies and procedures.
• Promote and enforce a strong safety culture by ensuring compliance with all safety policies, procedures, and regulatory requirements.
• Perform supervisory on-call duties in accordance with the established rotation schedule and respond to operational emergencies as needed.

**Operations & Maintenance Management**

• Conduct bi-monthly meetings with the three Area Managers and senior operators to review completed work orders, discuss operational priorities, and coordinate upcoming work schedules.
• Facilitate bi-weekly meetings with Maintenance Supervisors to review service requirements across production areas, address maintenance team needs, and communicate critical operational information.
• Gather, evaluate, and analyze maintenance data and work order trends to establish and improve preventive maintenance programs, standards, and schedules.
• Analyze maintenance performance metrics and prepare the monthly Maintenance Department Operations and Maintenance (O&M) Report for the Director’s review.
• Assess work requirements, available resources, budget constraints, and staffing levels to determine the most cost-effective approach for completing work, whether through internal staff or contracted services.
• Provide maintenance support to White Marsh Environmental Services, Tidewater Utilities’ unregulated contract business, for both planned and emergency maintenance activities.

**Capital Projects & Strategic Planning**

• Participate in the development and implementation of the Capital Improvement Program (CIP), including project planning, budget development, and recommendations for capital investments.
• Assist in establishing and executing long-range departmental goals, strategic initiatives, and operational objectives.
• Review engineering and design plans for new facilities, capital projects, and plant upgrades in collaboration with the Engineering Department, Assistant Director of Production, and Area Managers.

**Budgeting & Financial Administration**

• Assist in preparing annual operating budgets, blanket capital budgets, and capital project budgets to support departmental and organizational objectives.
• Review and approve purchase orders for accuracy, completeness, budget compliance, and required supporting documentation.
• Prepare bid specifications and solicit competitive proposals for maintenance-related services, materials, and contracts, including uniforms, janitorial services, and grounds maintenance.

**Vendor & Stakeholder Relations**

• Serve as the Maintenance Department liaison with internal departments, contractors, regulatory agencies, and other external stakeholders.
• Develop and maintain productive working relationships with vendors, contractors, and service providers to ensure effective and cost-efficient service delivery.

**Leadership & Personnel Management**

• Provide leadership, guidance, and support to Maintenance Supervisors and staff to promote employee development, operational efficiency, accountability, and continuous improvement.
• Prepare mid-year and annual performance evaluations for direct reports and review supervisory evaluations to ensure consistency, fairness, and alignment with organizational expectations.
• Support workforce development initiatives through coaching, mentoring, performance management, and succession plan