Field Service Technician - Bilingual Spanish (International Travel)
Compensation
The Role
About us
Sort-Rite builds shrimp grading and seafood processing equipment in Harlingen, Texas. Our machines run in processing plants across Latin America and Asia. When a customer needs a machine installed, started up or repaired, our field service team goes to the plant and gets it running.
The role
You will install, start up, troubleshoot and repair Sort-Rite equipment at customer sites, and train customer crews to run and maintain it. Most of the travel is to Central America and India. Expect to be on the road at least one week a month. When you are not traveling, you will work in our Harlingen shop building, testing and preparing machines before they ship.
What you'll do
- Install and start up machines at customer plants
- Diagnose and repair mechanical, conveyor and drive problems on site
- Read and work from fabrication and assembly drawings
- Weld and fabricate repairs in the field (MIG, TIG, stainless)
- Train customer operators and maintenance crews in English and Spanish
- Be the customer's main point of contact on site and write a clear service report after every visit
- Report recurring issues back to the shop so we can fix them at the source
Requirements
- Valid passport
- Fluent in English and Spanish
- Able to travel internationally at least one week per month
- Able to read mechanical and fabrication drawings
- Welding experience (stainless preferred)
- Mechanical troubleshooting skills on conveyors, gearboxes, motors, bearings and rollers
- Comfortable working directly with customers and training others
- Able to lift 50 lbs and work in wet plant conditions
Preferred
- Experience with food processing, seafood or packaging equipment
- Basic electrical knowledge (motor wiring, VFDs, control panels)
- Prior field service or installation experience
What we offer
- Overtime paid on all hours over 40
- Paid travel time
- Daily per diem on international trips
- Airfare and lodging covered
- Training on our equipment, including your first trips alongside senior staff
- Pay review at 90 days
- Full time, based at our Harlingen shop when not traveling
How to apply
Apply through Indeed. Tell us about your welding experience and any field service or travel work you have done.
*Se requiere inglés y español. Puedes aplicar y enviar tu información en cualquiera de los dos idiomas.*
Pay: From $20.00 per hour
Expected hours: 40.0 – 60.0 per week
Application Question(s):
- Do you currently have a valid passport? (Required for this role)
Language:
- Spanish (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Benefits
Estimated- Competitive pay
- Health insurance
- Paid time off
- Growth opportunities
