Regional Technical Manager

Refresco

Atlanta, GA

Pay: $122,360-$149,995/yr

**Make a Difference in YOUR Career!**

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would **YOU** put our drinks on every table?

Summary Description:

Reporting to the Senior Regional Technical Manager, the Regional Technical Manager provides multi-site technical leadership and hands-on support across an assigned region, with primary focus on end-to-end process auditing, QMS execution, process performance, sanitation, water treatment, startups, and sustainable corrective action. The role partners with Quality, Operations, Maintenance, Engineering, and Corporate teams to verify that required controls and testing are executed as designed, solve recurring manufacturing issues, close audit findings, improve process capability, and build plant capability through training and standardization.

**Essential Job Functions:**

• Regional Technical Support:

+ Provide hands-on technical support across assigned plants and prioritize work based on food safety, quality, customer, operational, and financial risk.

+ Lead complex root-cause investigations and corrective actions for recurring or high-impact technical issues.

+ Partner with plant teams, Engineering, suppliers, and OEMs to implement sustainable technical solutions and standardize best practices.

• Food Safety & SQF Support**:**

+ Support site SQF Practitioners and HACCP teams in the validation and verification of prerequisite programs, process controls, sanitation systems, water systems, and significant process changes.

+ Has authority to escalate food safety and quality risks and recommend stopping production, placing product on hold, or delaying startup when technical controls are not capable, not validated, or not being executed as designed.

• Process Audits & QMS Compliance:

+ Plan, schedule, and conduct comprehensive end-to-end process audits at all assigned plants, covering receiving; raw-material and ingredient storage; water treatment; batching and blending; processing; filling; packaging; in-process and finished-product testing; palletizing; warehousing; and shipping.

+ Verify, through direct observation, record review, and independent checks, that operators and technicians complete required inspections, tests, sampling, measurements, documentation, verification, and escalation in accordance with QMS requirements, approved procedures, product specifications, regulatory requirements, and customer standards.

+ Document objective evidence, identify control gaps and systemic risks, communicate results to plant and regional leadership, and establish clear ownership and due dates for corrective action.

• Audit Findings & Corrective Action:

+ Partner with plant leadership and functional owners to develop, implement, and close corrective and preventive actions arising from process audits, internal audits, certification audits, customer audits, regulatory inspections, and other assessments.

+ Evaluate root-cause and action-plan adequacy; track actions and due dates; verify implementation, effectiveness, and sustainability; and escalate overdue or high-risk findings.

• Process:

+ Lead root-cause analysis for filling, blending, and processing systems and recurring plant losses.

+ Troubleshoot fill control, carbonation, Brix, pH, thermal processing, mixing, flow, pressure, and package-performance issues.

+ Use process data and trends to reduce variability, improve First Time Right, increase yield, reduce waste, and minimize downtime.

• Sanitation:

+ Lead and support CIP/COP validation and sanitation-effectiveness verification across regional plants.

+ Evaluate cleaning critical factors including time, temperature, chemical concentration, flow/turbulence, cleanability, and hygienic design.

+ Support investigations of microbiological excursions, biofilm, and recurring sanitation failures and verify corrective actions.

• Water Treatment:

+ Provide technical support for chlorination, media filtration, GAC, RO, UV, ozone, and treated-water storage/distribution systems.

+ Troubleshoot water chemistry, microbiological control, membrane performance, scaling/fouling, and treatment-system e