Director of Operations

Roadrunner Food Bank of New Mexico

Las Cruces, NM

Pay: $80,000-$90,000/yr

**About Roadrunner Food Bank of New Mexico**

Roadrunner® Food Bank of New Mexico, a Feeding America member, is the largest non-profit dedicated to solving food insecurity in New Mexico. As a food distribution hub, we provide food to hundreds of affiliated member partners around the state including food pantries, soup kitchens, shelters and regional food banks. We also distribute food through specialized programs helping children, families and seniors at schools, low-income senior housing sites, senior centers and with and through health care partnerships. Every week, tens of thousands of hungry children, seniors and families are reached through this statewide hunger relief network. We are working together with our partners, volunteers and contributors to end food insecurity and hunger in New Mexico.

**About Our Compensation & Benefits**

As the leading non-profit fighting hunger in our state, we believe that it is important to take care of the people who come to join us in that fight. As such, we maintain transparent salary ranges. You can expect us to offer the best salary up front with no room for negotiation. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. Additionally, we embrace a Total Rewards philosophy and offer a second-to-none benefits package. We pay 85% of the medical, dental, and vision insurance premiums for employees, and 75% for their dependents, including domestic partners. The majority of our employees pay less than $60 per check for medical insurance. We also offer life insurance, short-term disability insurance, long-term disability insurance, 403(B) retirement plan, AFLAC, LegalShield, identity theft protection, and pet insurance.

**About This Opportunity**

Are you a visionary leader who thrives on operational excellence, building high-performing teams, and making a meaningful difference in the lives of others? If you are passionate about leadership, innovation, and serving your community, **this could be the perfect opportunity for you.**

At Roadrunner Food Bank, we believe that no one should have to face hunger. Every day, our team works to provide hope, dignity, and access to nutritious food for individuals and families experiencing food insecurity throughout New Mexico.

We are seeking a **dynamic, results-driven, and mission-focused Director of Operations** to lead and strengthen our operations in Las Cruces, New Mexico, supporting communities across our 10-county Southern New Mexico service area.

**About This Opportunity**

The Director of Operations - Las Cruces provides strategic and day-to-day leadership for Roadrunner Food Bank operations based in Las Cruces, New Mexico. The role is accountable for safe, compliant, timely, and cost-effective product flow and receipt through storage, inventory control, order fulfillment, transportation, and delivery.

This leader directs the Las Cruces Warehouse, Transportation, and Fleet teams; manages operating and capital resources; maintains facility and equipment readiness; and builds the systems, staffing, and cross-functional coordination needed to meet organizational service commitments. The position is also accountable for food safety, workplace safety, regulatory and audit readiness, operational continuity, and a culture of respect, accountability, continuous improvement, and mission alignment.

**Essential Duties and Responsibilities**

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.*

Operational Leadership and Service Delivery

• Lead daily and long-range operations for receiving, warehousing, storage, inventory control, order fulfillment, loading, transportation, delivery, produce sorting and repack, and food distribution unit production activities in Las Cruces.
• Create and adjust staffing, equipment, dock, receiving, fulfillment, and delivery schedules to support incoming and outgoing product volume, service commitments, and workload distribution.
• Establish clear operating priorities, performance expectations, escalation pathways, and daily communication routines for all areas of responsibility.
• Provide operational planning and execution support for pop-up distributions, Fresh Stop Mobile Markets, food-locker replenishment, emergency response, and other special distributions or organizational initiatives.
• Coordinate closely with Programs, Community Initiatives, Volunteer Services, Food Sourcing, Finance, People & Culture, Facilities, and other teams to align product availability, capacity, distribution needs, and organizational priorities.
• Maintain operational continuity plans and ensure adequate cross-training and backup coverage for critical functions.

Warehousing, Inventory, and Product Flow

• Ensure accurate and timely receiving, put-away, storage, rotation, allocation, order picking, staging, loading, shipment, and transfer of product using established procedures