Quality Supervisor
Keurig Dr Pepper
Irving, TX
Pay: $70,500-$95,000/yr
Quality Supervisor Irving, TX Job ID 149209 Job Category Supply Chain Job Level Supervisor Position Type Full-Time Apply Save Job Job Overview: Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview . You may also view all of our current openings on our Careers Page: KDP Careers - Irving, TX Quality Supervisor - Irving, TX As the Quality Supervisor, you will provide daily leadership and supervision to a team of Quality Technicians, ensuring quality plans and food safety initiatives are successfully executed. You will be responsible for supporting production through quality audits, data analysis, training, and problem-solving using quality tools and statistical methods. Your work will help ensure products and processes meet Keurig Dr Pepper’s standards and regulatory requirements, supporting a culture of continuous improvement. Shift & Schedule: This is a full time position on 1st shift position working 7:00am to 4:00pm, Monday-Friday . Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed. Key Responsibilities Lead, coach, and develop Quality Assurance Technicians, managing workload distribution, training, and employee relations. Ensure implementation and adherence to quality and food safety initiatives aligned with customer expectations, product development, and continuous improvement strategies. Maintain plant readiness for inspections, ensuring compliance with all internal, regulatory, third-party, partner, and certification audit requirements. Collect, analyze, and report quality performance data to inform operating teams and prioritize quality-related actions. Support and deliver training on quality procedures, policies, and testing protocols to QA teams and plant personnel. Conduct audits and quality tests alongside operations and QA staff to identify and resolve quality issues. Evaluate production processes for consistency with specifications and validate the effectiveness of corrective actions. Maintain comprehensive quality records and reports, including customer complaints and internal issues, to track performance and communicate priorities. Apply quality tools (e.g., cause and effect analysis, process mapping, statistical methods) to troubleshoot and implement effective corrective actions. Monitor QC performance related to labeling, packaging, and product information to ensure compliance with Keurig Dr Pepper and customer requirements. Facilitate daily resolutions to production quality issues and ensure timely disposition of non-conforming products. Maintain and utilize quality databases for tracking, analysis, and reporting purposes. Ensure all staff understand their responsibility to report food safety and quality issues and are empowered to initiate action. Ensure the production of safe, wholesome, and high-quality products, delegating responsibilities as needed to trained designees. Assist with the hiring and onboarding of new QA team members. Perform other duties as assigned by management. Adhere to all Keurig Dr Pepper policies and procedures. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: Salary Range: $70,500 - $95,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Bachelor’s degree in Food Science, Engineering, Chemistry, Biology, or a related field (highly preferred). 3–5 years of experience in a quality or product development role, preferably within the food or beverage manufacturing industry. PCQI and Lead Auditor certifications highly preferred Proven track record in developing and executing quality plans that meet key performance indicators (KPIs) and quality goals. Strong knowledge of GMP, HACCP, FSMA, ISO principles, Food Defense, and Quality Management Systems (QMS). Familiarity with Lean Six Sigma and Continuous Improveme
