Johnson Controls
Knoxville, TN
Shift: Full time
Advance your career with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away! We recognize that a fulfilling career is supported by your overall wellbeing. That s why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including: Competitive salary Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one An encouraging and collaborative team environment that values diverse perspectives and fosters innovation On-the-job and cross-training opportunities A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls. What you will do Under general supervision oversees required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. How you will do it Supervises and provides leadership for assigned Teams. Ensure developmental plans are in place. Leads the execution efforts of assigned business. Ensures consistency of delivery systems. Monitors and supervises the business plans. Coordinates the team’s work with sales to ensure all sales opportunities are supported including linkage to installation opportunities. Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction. Ensures that serviced account portfolios achieve growth, proper profit levels and customer satisfaction. Recommends and supports staffing requirements for the assigned business. Serves as a communication channel to share the standard process strategies and results enables SSNA vision. Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance. Ensures that contractual obligations are completed, and customer satisfaction is achieved. Drives service and installation operational review meetings, reviewing bids and estimates for accuracy. Effectively applies branch workforce and management and deployment of overall resources. Analyzes operations processes and provides recommendations for improvements. Implements other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy. Recruits, hires and retains operational staff. Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews. Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business. Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers. What we look for Required A minimum of five (5) years of progressive operational experience in HVAC services. Three (3) years of experience in management role with responsibility for the productivity and development of others. Preferred Bachelor’s degree in Engineering or Business or equivalent working experience. Johnson Controls Metasys experience Eight (8) years’ experience in an operational HVAC role with leadership responsibilities Six Sigma Green Belt HIRING SALARY RANGE: $ $89,000 - $134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with