Senior Digital Quality Assurance Manager

Airgas

Radnor, PA

Estimated pay: Est. $20–$30/hr (market estimate, not employer-stated)

Shift: Full time

R10100896 Senior Digital Quality Assurance Manager (Open) Location: Radnor, PA (Airgas HO) - Management How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Senior Digital Quality Assurance Manager in Radnor, PA! Role Overview: We are seeking an experienced leader to champion the Digital Quality Assurance team at Airgas. This role plays a vital part in supporting our customer experience initiatives by ensuring seamless quality, performance, and security across all digital touchpoints. The Senior Digital Quality Assurance Manager will continue with our strategic direction, drive test automation and process improvements, and collaborate closely with cross-functional and DevOps teams to deliver high-quality digital solutions.

KEY RESPONSIBILITIES

Team Leadership Resource Management Manage a multi-disciplinary quality assurance team, composed of manual, automation, performance, and accessibility testing experts, and supervise third-party QA vendor operations to drive consistent, top-tier test execution. Guide and mentor the digital quality assurance team as Airgas transitions to modern, CI/CD-integrated workflows, ensuring skill sets evolve to meet DevOps and automation requirements. Refine, own, and report on key quality metrics that influence business decision-making, while fostering a culture of continuous improvement and providing leadership to align the team’s output with customer experience (CX) and business goals. Strategic Quality Assurance Direction Governance Lead the quality assurance strategy, ensuring new technologies are validated for performance, security, and scalability Partner with cross-functional stakeholders to define quality gates for digital initiatives, ensuring high-quality releases in a rapidly changing technical landscape Establish quality metrics that align digital performance with customer experience (CX) standards and business goals Process Optimization DevOps Integration Act as a change agent, modernize DQA workflows to align with DevOps principles required for high-velocity platform deployments Mentoring the team through the transition from legacy testing to modern CI/CD integrated workflows Collaborating with Security and Compliance teams to shift-left security testing within the DevOps lifecycle Expand and standardize automated testing frameworks to accelerate delivery cycles while maintaining high quality standards

JOB INTERACTION NETWORK INTERNAL

This position will interact with Airgas’ Marketing organization, including Digital Product Management, Digital Merchandising, Digital Marketing, Analytics and various digital and business support teams. In addition, this position will interact with regional business and process improvement team members. Additionally, this position will work closely with application development, infrastructure management, compliance and controls and security teams within Airgas and Air Liquide.

EXTERNAL

This position will regularly interact with third party vendors, including development resources that span multiple applications and services. ________________________ Are you a MATCH?

REQUIRED EDUCATION QUALIFICATIONS

Education: Bachelor s Degree in a Computer Science related major or an equivalent combination of education and work experience Experience: 8-10 years of progressive experience in Software Quality Assurance (SQA) 5 years of managing a Software Quality Assurance team Knowledge, Skills Abilities: Proven ability to successfully navigate and lead quality assurance discipline within large-scale enterprises Advanced proficiency in utilizing contemporary CI/CD ecosystems alongside automation, performance and accessibility testing platforms is highly advantageous, including: Hands-on experience with Jenkins and GitLab, specifically focusing on the embedding of automated test suites within deployment pipelines Expertise in Selenium and Playwright frameworks, including their respective ecosystem plugins and utilities Experience designing, implementing and evolving testing automation strategies for performance validation solutions such as JMeter Prior experience managing quality assurance processes in a Salesforce-enabled technology landscape is highly desirable. Strong understanding of Software Quality Assurance (SQA) methodologies and best practices, including the following: Experience managing quality assurance in cloud-native or microservices environments. Continuous monitoring and improvement of software development processes Functional testing and tools Non-Functional/performance testing and tools Automation Tools Defect Management and tools Seamless integration of new code, automating tests and ensuring the continuous delivery of quality software (Continuous Integration and Deployment) Test Management and tools Cross-Platform Testing and tools